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Documentum D2: DM_STORAGE_E_BAD_TICKET Error

Users were getting the following error just after logging in to D2:

DM_STORAGE_E_BAD_TICKET

The object id of the object appeared in the log file. Since that object was a dm_audit_trail object for a test object, I deleted the object using the following API command:

destroy,c,<r_object_id>

This resolved the error.

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chanakya2

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About Me

Senior Software Engineer professional with over 16 years of success with multiple open source technologies and various Content Management platforms and solutions.

Proven technical abilities through numerous projects involving enterprise web application design and development, application installation, configuration and support, and workflow and collaboration system designs.

  • Ability to learn new technologies and platforms quickly and apply them to the task at hand.
  • Excellent analytical skills, and strong communication and collaboration abilities.
  • Technical emphasis in including but not limited to Java, Ruby on Rails, Documentum and Alfresco
    in both Linux and Windows based environments

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